We want to answer any questions that may arise in connection with the available services and tools on our website.

Getting started

Register, login, adding bank accounts - The step by step guides are here to answer any questions or difficulties which may crop up during this process.

Ways to exchange

We offer different methods of currency exchange. Read about our different transactional models and choose the one that’s best for you.

The service for borrowers

If you have a foreign currency loan or mortgage, you should familiarise yourself with our tools. Our services could significantly help reduce the costs associated with paying back foreign currency loans.


Do you want convenient access to foreign currency when travelling? Why not try our prepaid top up cards. Want to save time with frequent transactions? Try setting up a standing order. These are just a few of the ways to get even more.

Editing data

Forgotten your username? Need to change your personal information? Want to edit the settings? Find out how, by reading our guide.


List of customers frequently asked questions can help to speedily find the answer you are looking for. If your questions are still unanswered, feel free to call our hotline. Our consultants are happy to help with your queries. They are available Monday-Friday 8.00-23:00 (UTC+2).

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  Please be informed that our services in the USA will be activated in the fourth quarter of 2017. Currently, our license applications enabling us to provide money transfer services, are being verified throughout the entire territory of the United States. Our company has currently fulfilled regulatory requirements in 30 states. Meanwhile, we are continuing to make operational preparations for the launch of our services in the USA. We will be periodically updating you about our progress. Close

Discover our global brand!

Conotoxia is available in English. Polish version remains as Cinkciarz. Two brands, the same services. Coming soon to the USA (NMLS #1504617)

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