Costs and time of currency exchange

Transaction cost and time

We do our best to minimize transaction times and cost.

Transaction execution time depends on the chosen method

1.Deposit

You pay for the transaction with one click.

2.Transaction processing

We execute the exchange immediately.

3.Withdrawal

We withdraw the funds to your currency wallet immediately.

1.Deposit

You have 24 hours to make a deposit of funds. Banks can carry out it up to 72 hours.

See the table

2.Transaction processing

We execute the exchange for a maximum of 8 working hours.

3.Withdrawal

We order the withdrawal.
Banks can execute it for up to 72 hours.

See the table

1.Deposit

You pay for the
transaction online.

See available methods

2.Transaction processing

We execute the exchange immediately or up to 8 working hours.*

3.Withdrawal

We withdraw funds immediately or the execution is dependent on banks.*

See table

* Transaction processing and withdrawal of funds for express payment methods depends on where the funds are to be withdrawn after the transaction.

Social transaction processing time

Services are provided 24 hours a day, 7 days a week.
Execution time: dependent on matching offers of other users.
Booking time: immediate to your currency wallet.

More about social transactions

SEPA Transfers

Our transfers are processed in accordance with SEPA cashless payment standards.

Read about SEPA

Fees and commission tables

Account with us: free

In case of transactions from a bank account, we do not charge commission for these transactions within Poland (except for a transfer to Getin Noble Bank). Fees are based on the internal price list of the user’s bank.

Transfers to and from banks that are on our account list are free. Exceptions:

mBank transfers to us in a currency other than PLN are charged. Price list is available from mBank. The rest of the transfers are free.

VeloBank Transfers in foreign currency from us are made through mBank. A fee of 10 PLN + additional fee for the intermediary bank. See more. The rest of the transfers are free.

Bank BPS S.A. charges a fee related to the execution of currency transfers. Transfers made in PLN may also be charged.

Other Polish banks:

Transfers in banks not listed above are processed via mBank. In most cases sending and receiving transfers in PLN are free of change. Transfers in foreign currencies, both to and from us, may be charged with a fee. Please check with your bank.

For transfers in USD, an additional fee will be charged by the bank STANDARD CHARTERED BANK (the intermediary bank in cooperation with mBank) in the amount from $25 to $50, or with JPMorgan Chase in the amount from $20 to $32. In case of transfers in foreign currencies, additional fees may occur as intermediary banks might participate.

A one-off fee for activating the service of 5 PLN is charged to the first transaction.

A fee of 2 PLN will be charged for each attempt to withdraw funds from a bank.

Express payments are executed immediately. The commission in the case of sending funds to a bank account is 0.2% (min. 0.99 - max. 250 PLN). In addition, depending on the payment method, a fee will be added. Payment services are provided by Conotoxia Sp. z o.o.

The price list below applies to customers residing in Poland (residents of Poland). If you live in another country, please download the detailed price list in PDF format. Download detailed price list

The commission is charged in the Currency Paid-in, and the conversion of the fee is made at the Conotoxia.com exchange rate applicable at the time of the transaction.

Payment method	Transaction fees	Payment method fees	Remarks

The commission depends on the monthly turnover generated by transactions. Check the price list.

Foreign transfers may be subject to additional fees charged by intermediary banks. The fee may range from 20 to 50 USD (converted into the final currency).

GBP transfers from Great Britain to us may be charged an additional fee ranging from 12 GBP to 20 GBP. The fee is charged by intermediary banks.

Attention: Information regarding fees charged by intermediary banks (transfer service costs) are estimated. Actual costs depend, among others, on the banks participating in the transfer, type of transfer or cost clause. We cannot be held liable for fees charged by external payment institutions and intermediary banks, which actions are independent from us.