Announcements
Here you can find current information about events that could affect your transactions. This information will help you make sure your money gets to where you want it to go without delay.
Helpline temporarily unavailable
Please be informed that the helpline is temporarily unavailable. We apologize for any inconvenience.
Delays within Credit Agricole
Please be informed that the transactions conducted with the Credit Agricole on November 9, 2015 may be delayed. We apologize for any inconvenience.
Day off from RUB
Please be informed that November 4, 2015 is a day off for the RUB. The execution of transactions including this currency may be delayed.
Day off from JPY
Please be informed that November 3, 2015 is a day off for the JPY. The execution of transactions including this currency may be delayed.
Delays within Alior bank
Please be informed that on October 27, 2015, the currency exchange transactions within Alior Bank using the accounts in the former Meritum Bank, might be delayed. We apologize for any inconvenience.
Delays within Meritum Bank and Alior Bank
Due to the merging of the banks Meritum and Alior, from October 23 to October 26, 2015 delays may occur for transactions completed within these banks. On October 23, 2015, transfers within Meritum Bank will only be processed until 3pm.