Personal data processing and GDPR

What kind of personal data do we collect? What is it used for? How do we store it? Learn about how we protect your personal data and what your data protection rights are. Please familiarize yourself with the full content of this Privacy Policy. If you have any questions, contact us at dpo@conotoxia.com.

In order to protect your personal data, we apply appropriate technical and organizational security measures. Legal entities that we cooperate with are also obliged to manage personal data in accordance with the security and privacy requirements adopted by us.

Providing the personal data necessary for the usage of the services is voluntary, with the exception of cases where the provision of data is subject to the applicable legal regulations. However, the submission of data is necessary in order to execute some services.

We collect your personal data directly from you. We are entitled to supplement your personal data as a means of ensuring your identity, which is obligatory in order for us to provide services to you.

We use your personal data in particular to fulfil our obligations under the agreements between you and us, such as creating an account, providing access to your account, managing it, providing individual services and information about the status of the services provided.

We process your personal data in order to give you access to our services, which we may define as necessary for the performance of our contractual responsibilities. In addition, we process your data in order to comply with our legal obligations. We also pursue legitimate interests, by which we mean information about the services available on the Web portal. In such situations, the impact of personal data processing on your rights and freedom is considered. In other cases, your voluntary consent provides the basis for processing and can be withdrawn at any time. This will not undermine the lawfulness of the processing carried out prior to the withdrawal of your consent.

We do not disclose your personal data except to the extent that we are required to do so by law.

You have the right to access your data. At any time, you can send us a request for information about the data. However, please be informed that additional information may be required in order to confirm your identity. We apply all security measures to protect your data.

You can request the right to erasure of personal data concerning you (the right to be forgotten). It should be noted that if we do not need your personal data in order to provide services or for other legal reasons, such data will be immediately erased or anonymized. Alternatively, you will be informed that you are unable to exercise this right.

You may also notify us of your wish to claim the right to obtain from us restriction of processing of your personal data, e.g. if you consider that your personal data has been processed without legal grounds, or if you did not consent to receiving commercial information, but are still interested in using our services. We will restrict the processing of your data to service execution only, until any reported concerns are resolved. Alternatively, we may restrict data processing to storage only, for example, if you believe that your personal data has been misused. In this case, your right may be executed, i.e. until clarified by law enforcement authorities. Please let us know if your personal data can be fully processed.

If you inform us about your request to claim your right to data portability, you will receive a data file in a structured, commonly used format. You can also select another controller to whom we shall transmit your data, where technically feasible.

If you choose to contact us, we will take steps to verify your identity for security reasons.

The right to object to the processing of your personal data is granted in specific situations, e.g. when we process your data for marketing purposes. You can do this by sending an email, changing your settings in the "Notification settings" tab, or by unsubscribing from the emails you receive from us. You may also send an email stating your objection which may influence the services you are offered.

If you want to stop processing your data completely, send a request by email. We will notify you of the scope of claiming this right (in most cases the complete erasion of personal data will not be possible due to legal obligations). Please be informed that such a request may result in the closure of your account, therefore preventing you from using our services.

Learn about how we process personal data in our Privacy policy.

You can exercise these rights by sending an email to dpo@conotoxia.com.

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