Transaction cost and time

We do our best to minimize transaction times and cost.


Transaction execution time depends on the chosen method



You pay for the transaction with one click.

Transaction processing

2.Transaction processing

We execute the exchange immediately.



We withdraw the funds to your currency wallet immediately.



You have 24 hours to make a deposit of funds. Banks can carry out it up to 72 hours.

See the table
Transaction processing

2.Transaction processing

We execute the exchange for a maximum of 8 working hours.



We order the withdrawal.
Banks can execute it for up to 72 hours.

See the table


You pay for the
transaction online.

See available methods
Transaction processing

2.Transaction processing

We execute the exchange immediately or up to 8 working hours.*



We withdraw funds immediately or the execution is dependent on banks.*

See table
* Transaction processing and withdrawal of funds for express payment methods depends on where the funds are to be withdrawn after the transaction.

Social transaction processing time

Services are provided 24 hours a day, 7 days a week.
Execution time: dependent on matching offers of other users.
Booking time: immediate to your currency wallet.

More about social transactions

SEPA Transfers

Our transfers are processed in accordance with SEPA cashless payment standards.

SEPA logo
Read about SEPA
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Transaction costs

Account with us: free.

In case of transactions from a bank account, we do not charge commission for these transactions within Poland (except for a transfer to Getin Bank). Fees are based on the internal price list of the user’s bank.

Transfers to and from banks that are on our account list are free. Exceptions:

mBank transfers to us in a currency other than PLN are charged. Price list is available from mBank. The rest of the transfers are free.

VeloBank Transfers in foreign currency from us are made through mBank. A fee of 10 PLN + additional fee for the intermediary bank. See more. The rest of the transfers are free.

Bank BPS S.A. charges a fee related to the execution of currency transfers. Transfers made in PLN may also be charged.

Other Polish banks:

Transfers in banks not listed above are processed via mBank. In most cases sending and receiving transfers in PLN are free of change. Transfers in foreign currencies, both to and from us, may be charged with a fee. Please check with your bank.

For transfers in USD, an additional fee will be charged by the bank STANDARD CHARTERED BANK (the intermediary bank in cooperation with mBank) in the amount from $25 to $50, or with JPMorgan Chase in the amount from $20 to $32. In case of transfers in foreign currencies, additional fees may occur as intermediary banks might participate.

A one-off fee for activating the service of 5 PLN is charged to the first transaction.

A fee of 2 PLN will be charged for each attempt to withdraw funds from a bank.

Express payments are executed immediately. The commission in the case of sending funds to a bank account is 0.2% (max. 250 PLN). In addition, depending on the payment method a fee will be added. Payment services are provided by Conotoxia Sp. z o.o.

Transaction fees: Payment method fees:

The commission depends on the monthly turnover generated by transactions. Check the price list.

Foreign transfers may be subject to additional fees charged by intermediary banks. The fee may range from 20 to 50 USD (converted into the final currency).

GBP transfers from Great Britain to us may be charged an additional fee ranging from 12 GBP to 20 GBP. The fee is charged by intermediary banks.

Attention: Information regarding fees charged by intermediary banks (transfer service costs) are estimated. Actual costs depend, among others, on the banks participating in the transfer, type of transfer or cost clause. We cannot be held liable for fees charged by external payment institutions and intermediary banks, which actions are independent from us.

Your virtual multi-currency card

  • for online purchases and subscriptions
  • no fees for card handling and payments
  • always available on your phone or watch
Your virtual multi-currency card Your virtual multi-currency card

Multi-currency card for payments worldwide

  • no fees for card handling and payments
  • withdrawals from all ATMs abroad
  • more than 160 currencies and 20 foreign currency accounts
Multi-currency card for payments worldwide Multi-currency card for payments worldwide

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