Contact us

At Conotoxia, we make every effort to provide you with the highest standards of services. Our dedicated Customer Care department is on hand to help with your questions and/or concerns. In the event of a problem with your money transfer, here are some ways you can contact us so we may address your concerns.

Call us

1-800-980-5766

Available 1 am to 1 pm (CT). Toll free

Write message

[email protected]

Contact details

Conotoxia, Inc. (HQ)
P.O Box 81320,
Chicago, IL 60681

Email: [email protected]

Customer satisfaction is always a top priority at Conotoxia. We do recognize, however, that there may be instances where our service has not met your expectations. If this is the case, we want to first apologize for any inconvenience. We encourage you to contact our Customer Care department and raise your concerns directly with them. If you still have an unresolved complaint after speaking with our customer care representative, you may contact your state regulatory agency. If your state is listed below, please follow the requirements specific to that state.

Jurisdiction
Alabama

Alabama Securities Commission
1-334-242-2984 (Telephone)
1-334-242-0240 (Fax)
https://asc.alabama.gov/complaints.aspx

Alaska

If your issue is unresolved by Conotoxia Inc, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One.

Arizona

Arizona Department of Insurance and Financial Institutions
Online: https://difi.az.gov/
Telephone number: 800-544-0708

Arkansas

Arkansas Securities Department
1-800-981-4429 (Toll Free)
https://securities.arkansas.gov/file-a-complaint-2/

Delaware

Delaware Office of State Bank Commissioner
Online: https://banking.delaware.gov/consumer-complaints/
Telephone number: 302-739-4235

District of Columbia

District of Columbia Department of Insurance, Securities, & Banking
Online: https://disb.dc.gov/
Telephone number: 202-727-8000

Florida

Florida Office of Financial Regulation
Online: https://flofr.gov/sitePages/FileAComplaint.htm
Telephone number: 850-487-9687

Idaho

Idaho Department of Finance
Online: https://finance.idaho.gov/
Telephone number: 208-332-8000

Illinois

Illinois Department of Financial and Professional Regulation
Online: https://www.idfpr.com/
Telephone number: 312-814-6910

Louisiana

Louisiana Office of Financial Institutions
Online: https://www.ofi.louisiana.gov/
Telephone number: 888-525-9414

Maine

Maine Department of Professional and Financial Regulation
1-207-624-8527 (Telephone)
1-800-332-8529 (Toll Free)
https://www.maine.gov/pfr/consumercredit/complaint.htm

Massachusetts

Massachusetts Division of Banks
Online: https://www.mass.gov/dob/
Telephone number: 800-495-2265

Minnesota

Minnesota Department of Commerce
Online: https://mn.gov/commerce/
Telephone number: 1-800-657-3602 or 651-539-1600

Mississippi

Mississippi Department of Banking & Consumer Finance
Online: https://www.dbcf.ms.gov/
Telephone number: 601-321-6901

Missouri

Missouri Division of Finance
Online: https://www.finance.mo.gov/
Telephone number: 573-751-3242

Montana

Montana Department of Justice
Office of Consumer Protection
Online: https://dojmt.gov/consumer/
Telephone number: 800-481-6896

Nebraska

Nebraska Department of Banking & Finance
Online: https://ndbf.nebraska.gov/consumers/complaints
Telephone number: 877-471-3445

New Jersey

New Jersey Department of Banking & Insurance
Online: https://www.state.nj.us/dobi/
Telephone number: 800-446-7467 or 609-292-7272

Oregon

Oregon Division of Financial Regulation
Online: https://dfr.oregon.gov/Pages/index.aspx
Telephone number: 888-877-4894 or 503-378-4140

Rhode Island

Rhode Island Dept. of Bus. Regulation – Div. of Banking
Online: https://dbr.ri.gov/divisions/banking/
Telephone number: 401-462-9500

Tennessee

Tennessee Department of Financial Institutions
Online: https://www.tennessee.gov/tdfi/
Telephone number: 800-778-4215 or 615-741-2236

Utah

Utah Department of Financial Institutions
Online: https://dfi.utah.gov/
Telephone number: 801-538-8830

Washington

Washington Department of Financial Institutions
Online: https://www.dfi.wa.gov/
Telephone number: 877-746-4334 or 360-902-8703

Wisconsin

Wisconsin Department of Financial Institutions
Online: https://www.wdfi.org/
Telephone number: 608-261-9555

Wyoming

Wyoming Department of Audit
Online: https://audit.state.wy.us/banking/
Telephone number: 307-777-7797

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